Player Welfare · Safe Play · 18+

Play Smart.
Play Responsibly with dgb333

At dgb333, we believe that gaming should be entertaining, controlled, and safe. Our Responsible Gaming programme gives every Bangladesh player the tools, information, and support needed to keep gambling enjoyable — and to stop when it stops being fun.

18+ Age Requirement
24 / 7 Support Available
4 Protection Tools
Free All Tools, No Cost

Our Commitment

Responsible Gaming at dgb333

18+ Only. The dgb333 platform is strictly for adults aged 18 years and above. If you are under 18, you must not use this site. Age verification is enforced during account registration and ongoing account reviews.

dgb333 is Bangladesh's leading online casino and sports betting platform, and with that comes a responsibility we take seriously: ensuring that every player who visits our platform has a safe, controlled, and enjoyable experience. Gambling can be a great form of entertainment when approached with the right mindset — but it can become harmful when it is no longer something you are in control of.

This Responsible Gaming page is here to help you understand what healthy gambling looks like, how to recognise the early signs that gaming may be becoming a problem, and what tools dgb333 provides to help you manage your play. All of the tools described on this page are available free of charge to every registered dgb333 player, directly from your account settings.

What Is Responsible Gaming?

Responsible gaming means treating gambling as a form of entertainment — not as a way to earn money, escape stress, or solve financial problems. A responsible player sets clear limits on how much time and money they spend, stays in control of their decisions, and understands that losses are a normal part of any gambling activity.

At dgb333, we encourage all players to follow these core responsible gaming principles:

  • Set a budget before you play and stick to it, regardless of whether you are winning or losing;
  • Set a time limit for each session and stop when the timer expires;
  • Never chase losses — a losing streak does not predict a winning one;
  • Never gamble under the influence of alcohol, strong emotions, or financial stress;
  • Keep gambling separate from your income — only ever use money you can afford to lose;
  • Take regular breaks during sessions, especially during longer cricket or live casino sessions.

The Reality of Gambling

Every game on the dgb333 platform — whether slots from Pragmatic Play, live casino tables from Evolution Gaming, or crash games from Spribe — operates on a Random Number Generator (RNG) or live dealer format that produces unpredictable outcomes. No strategy, betting system, or pattern can guarantee a win. The house edge means that over a long period of play, the platform will retain a mathematical advantage. Understanding this is fundamental to gambling responsibly.

dgb333 is designed to be entertaining. Our cricket betting covers BPL, T20 World Cup, and IPL events; our slots library spans hundreds of titles; and our live casino offers real-time play around the clock. These are entertainment products. When they stop feeling like entertainment, it is time to use our responsible gaming tools or contact our support team.

Need Help Right Now?

If you feel that gambling is negatively affecting your life, your finances, or your relationships, our support team is available 24 hours a day, 7 days a week. Contact us and ask to speak with our responsible gaming team — we will listen, not judge.

Email us at:

[email protected]

Average response time: 2–5 minutes via live chat · Available in English and Bengali

Remember: All responsible gaming tools — deposit limits, session reminders, cool-off periods, and self-exclusion — are activated instantly or within 24 hours of your request, and are always free of charge.

Player Protection

Your Responsible Gaming Toolkit

dgb333 provides four built-in tools to help you manage your gambling activity. Access all of them for free from your account settings at any time.

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Reducing a limit takes effect immediately; increasing a limit requires a 7-day cooling-off period before it becomes active.

Session Reminders

Configure time-based alerts that notify you how long you have been active on the dgb333 platform during a single session. Reminders can be set at 30-minute, 1-hour, or 2-hour intervals. When an alert fires, you can choose to continue playing or end the session — the choice is always yours.

Cool-Off Period

Take a short break from the platform without closing your account permanently. Cool-off periods can be set for 24 hours, 48 hours, 72 hours, or up to 30 days. During a cool-off, your account is suspended for play but remains accessible for withdrawal of any existing balance.

Self-Exclusion

If you feel you need a longer break, self-exclusion allows you to block access to your dgb333 account for a minimum of 6 months or permanently. During self-exclusion, your account cannot be reactivated until the exclusion period ends. This is our strongest responsible gaming tool and we apply it without delay upon request.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the early warning signs is the first step toward getting back in control. If any of the following apply to you, we encourage you to use our tools or contact support.

Chasing Losses

Placing larger bets than planned in an attempt to recover money that has already been lost. This behaviour accelerates losses and is one of the most common signs of problem gambling.

Losing Track of Time

Spending significantly more time gambling than you intended, missing meals, sleep, work, or family commitments because of gambling sessions.

Gambling Beyond Your Means

Using money earmarked for rent, bills, food, or family expenses to fund gambling. Borrowing money, selling possessions, or taking loans in order to gamble.

Mood Tied to Gambling Results

Feeling anxious, irritable, or depressed when not gambling, or experiencing extreme highs after a win and deep lows after a loss that affect daily life.

Hiding Gambling Activity

Lying to family or friends about how much time and money you spend gambling, or feeling shame or guilt about your gambling activity.

Inability to Stop

Making repeated unsuccessful attempts to reduce or stop gambling. Feeling unable to walk away even when you have decided to stop, or continuing to gamble despite serious negative consequences.

Self-Assessment

Is Gambling Becoming a Problem?

Answer the questions on the right honestly. If you answer "Yes" to two or more of these questions, it may be time to take a break and speak with someone. dgb333's support team is available 24/7 — contact us at [email protected] and we will connect you with appropriate help.

These questions are adapted from internationally recognised problem gambling screening tools and are provided purely as a self-reflection guide. They are not a clinical diagnosis. If you are concerned about your gambling, please reach out to our responsible gaming team or a qualified counsellor.

Confidential: All conversations with our responsible gaming team are handled with complete confidentiality. We will never share your concerns with other players or third parties.

Self-Reflection Questions — Answer Honestly

1
Have you ever gambled with money you needed for household expenses, rent, or family commitments?
2
Have you ever felt the need to gamble with larger and larger amounts of money to feel the same level of excitement?
3
Have you tried to cut down or stop gambling but found it difficult or impossible to do so?
4
Do you feel restless, irritable, or anxious when you are not gambling or when you try to stop?
5
Have you ever lied to family members, friends, or colleagues about how much you gamble or how much you have lost?
6
Have you continued gambling to try to win back money you have already lost, even when you knew it was not working?
7
Has gambling ever caused significant problems in your relationships, your job, or your studies?
8
Have you ever borrowed money, sold belongings, or considered illegal means to fund your gambling?

Platform Standards

dgb333's Responsible Gaming Commitments

Beyond the tools we provide to individual players, dgb333 operates platform-wide responsible gaming standards that govern how we run our service for all Bangladesh players.

Strict Age Verification

Every new dgb333 account undergoes age verification during registration. Players identified as under 18 are immediately blocked and their accounts permanently closed. We perform ongoing checks and may request additional identity documentation at any time. There are no exceptions to the 18+ rule.

Behavioural Monitoring

dgb333's platform monitors player behaviour for patterns that may indicate problem gambling — such as sudden large increases in deposit amounts, extended unbroken session lengths, or a rapid escalation in betting amounts. Where such patterns are detected, our responsible gaming team may proactively reach out to the player.

Responsible Advertising

dgb333 does not direct promotional content at individuals who have self-excluded or activated a cool-off period. Our marketing materials always carry 18+ notices and responsible gaming reminders. We do not use language that exaggerates the likelihood of winning or that targets vulnerable individuals.

Instant Tool Activation

All responsible gaming tools requested by a player are activated immediately or within a maximum of 24 hours. We never attempt to persuade a player to delay activating a deposit limit, cool-off, or self-exclusion. If you request self-exclusion, it is applied without delay and without question.

Staff Training

All dgb333 customer support staff receive training on responsible gaming principles, how to identify players who may be experiencing difficulties, and how to sensitively and effectively refer those players to the appropriate tools and support resources. Our responsible gaming team is a dedicated unit within our support operation.

Getting Started

How to Activate Your Protection Tools

All responsible gaming tools are built directly into your dgb333 account. No forms, no delays — just a few taps from your account settings.

Step 1 — Log In to Your dgb333 Account

Visit the dgb333 Login page and sign in with your registered mobile number and password. If you have difficulty accessing your account, contact our support team at [email protected].

Step 2 — Navigate to Responsible Gaming Settings

Once logged in, open your account menu and select "Responsible Gaming" from the settings options. From this screen you can view all currently active limits and tools, and configure new ones.

Step 3 — Choose and Set Your Tool

  • Deposit Limit: Select Daily, Weekly, or Monthly and enter your chosen maximum amount in Bangladeshi Taka (৳). The limit is applied immediately.
  • Session Reminder: Choose your preferred alert interval (30 minutes, 1 hour, or 2 hours). Reminders will appear on screen during active play sessions.
  • Cool-Off Period: Select your break duration (24 hours up to 30 days). Your account will be suspended for play immediately upon confirmation.
  • Self-Exclusion: Choose a minimum 6-month exclusion or a permanent exclusion. This is irreversible for the duration of the exclusion period — it cannot be cancelled once applied.

Step 4 — Contact Support if You Need Help

If you are unable to access your account settings, or if you need immediate assistance applying a cool-off or self-exclusion, contact our support team directly. You do not need to be logged in to request self-exclusion — simply email [email protected] from your registered email address with the subject line "Responsible Gaming Request" and we will handle it within minutes.

Important: If you have self-excluded from dgb333 and believe a new account has been opened in your name, or if you are aware that another person is using your details to gamble on the platform, please notify us immediately at [email protected]. We take all such reports seriously and will act without delay.

Ready to Play Responsibly?

Set your limits, enjoy the games, and remember — at dgb333 your safety always comes first. If you ever need support, our team is here around the clock.

Login to dgb333 Read Our FAQ Explore Cricket Browse Slots
18+ Only — Gamble Responsibly